Business Ethics, Compliance & Corporate Responsibility

International Van Lines maintains a zero-tolerance approach to bribery and corruption. No employee, manager, director, or third party acting on behalf of IVL may offer, authorize, solicit, or accept bribes, kickbacks, improper payments, facilitation payments, or anything of value intended to improperly influence a business decision. Gifts, entertainment, travel, charitable donations, and other benefits must never be used to obtain an improper business advantage.

IVL has formally adopted the FIDI Anti-Bribery and Anti-Corruption Charter and the FIDI Anti-Trust Charter. We compete vigorously, fairly, and independently and require compliance with applicable antitrust and competition laws, including prohibitions against price fixing, improper exchange of competitive information, bid coordination, market allocation, and other anti-competitive practices.

Protecting customer and business information is an important part of our responsibility. IVL handles personal information in accordance with applicable law and our Data Protection & Privacy Standard. Our risk management process considers risks, threats, vulnerabilities, and potential impacts and supports ongoing information security, business continuity, and operational resilience.

We use continuous evaluation and preventive measures to identify and address risks, and our policies are reviewed and updated at least annually to reflect legal and operational changes. Compliance is supported through staff training, supply-chain communication, audits, supplier evaluations, and monitoring of complaints, red flags, and unusual pricing or business practices.

IVL recognizes its responsibility to the communities and environment affected by our business activities. Through our corporate social responsibility program, we seek to minimize environmental and operational impacts, promote diversity and inclusion, support safe working conditions, and contribute positively to society.

We encourage employees to participate in volunteer and social contribution activities and maintain a dedicated, project-driven budget for charitable donations, sponsorships, and other community initiatives. Our approach reflects our commitment to building long-term relationships with employees, customers, partners, and the communities in which we operate.