Yes, International Van Lines is a licensed carrier (USDOT: 2293832 MC: 796971)
Yes, we require a deposit to reserve a moving date.
All deposits are fully refundable up to 48 business hours before the scheduled pickup date.
Tipping is optional, but If you want to leave a tip for your movers, follow the guide below.
We accept credit cards for the deposit. However, the balance is due as a cashier’s check, money order, cash, or business check. We will require 50% of the balance on the pickup date and the remaining balance on delivery.
Light items like clothing and odds & ends are fine to leave in dressers. Dressers can’t be used as a vessel to transport heavier items.
We will accept some “moving bags.” However, garbage bags are not recommended because they can easily get punctured and cause damage.
You can change your moving date with no additional fee.
You can change your inventory up to 48 hours prior to your move.
There is no charge for internal stairs .
There is no charge for the first flight of external stairs. Each additional flight is a one-time charge of $75 per flight.
There is a one-time fee of $75 for the use of an elevator.
If you have damage you will need to file an insurance claim. If you choose to opt out of coverage we will settle at limited liability which covers 60 cents per lbs per article.
If you have damage you will need to file an insurance claim. If you choose to opt out of coverage we will settle at limited liability which covers 60 cents per lbs per article.
Transit time varies based on distance and location, but can take 2 to 21 business days.
Prohibited items list:
Address Books
Airline Tickets
Aerosol cans
Alcohol/Wine/Beverage of any kind
Ammonia
Ammunition
Car batteries
Car Titles
Cash – This includes change containers/banks/children’s banks
Cell Phones/ Laptops/ I-pads
Check Books / Debit cards/ ID’s
Charcoal/lighter fluid
Charged scuba tanks
Chemistry sets
Cleaning solvents
Darkroom chemicals
Fertilizer
Fire extinguishers
Firearms of any kind
Fireworks
Fuels/oils
Household batteries
Jewelry
Kerosene
Liquid bleach
Matches
Nail polish/remover
Paint thinners
Paints/varnishes
Pesticides / Weed killer/ Poisons/ Pool chemicals
Propane tanks (must have gauge showing empty)
Rubbing alcohol
Passports/ Financial Documents
Computer data
Home Videos
Medical Equipment (speak to IVL Rep for details)
Medical/Dental Records Medication
Parking permits are the responsibility of the customer.
A shuttle is required at destination points that cannot accept 18-wheel semi-trailers. It is an additional $1 per cubic foot or $400 min. Shuttle service is often required in major cities like New York, Chicago, and San Francisco.
If the moving truck has to park 75 feet or further from the residence, you will be charged a one-time fee of $75 for each additional 75 feet.
We offer long and short-term storage with the first month free.
Affordable moving cost, best-in-class moving services and people who care.
Established in 2000, International Van Lines (IVL) has quickly become a household name in moving.
IVL is an International Moving Company set out to provide consumers with a fast, efficient, and cost-effective way to move household goods across the country and the globe.
IVL moves over 30,000 families annually while maintaining one of the best reputations in the moving industry and providing FREE moving services to the foster care community.
