Moving Industry Laws

Table of contents

MOVING INDUSTRY LAWS BROKEN DOWN

There’s a lot to think about when making a long-distance move. Some people assume that all moving companies are created equal. Spending time shopping for the least expensive mover will get you in trouble. The FMCSA (Federal Motor Carrier Saftey Administration) created moving industry laws to protect the consumer and moving company. They came out with a booklet called “Your Rights and Responsibilities.” However, it’s your duty as a consumer to educate yourself. Check out this article on movers vs. brokers.

Source: BBB

CUSTOMER’S RESPONSIBILITIES

Consumers have a responsibility when scouting moving companies, and some basic research can go along way. Hiring a mover is a luxury and an expensive one at that. Don’t be lazy! Spend a few minutes and check the DOT SAFER website for company history. Here you will see the years in business, fleet size, complaint history, and license information. Their site will give you some knowledge on a companies background and help you make a better choice. Moving industry laws are created for a reason. Check out this article on the top 5 complaints in the moving industry.

1. Read all moving documents issued by the mover or broker.

2. Be there at the time of pickup and delivery of your move. If you’re not available, you should have someone to act on your behalf.

3. Quickly notify your mover if something changes (i.e., move dates, additional items).

4. Make payment in the amount required and in the form agreed to with the mover.

5. Promptly filing claims for loss, damage or delays with your mover, if necessary

Source: White Glove Delivery

MOVERS RESPONSIBILITIES

Moving companies are responsible for being transparent. They must provide each customer with a written estimate and article list. They must disclose if they’re a broker or carrier along with their license information which should be on their quote and website. A moving company has up to 21 days to deliver your household goods without incurring any penalties. They’re also responsible for limited liability which covers up to 60 cents per lbs if something were to get damaged. I always suggest asking about additional insurance coverage. Remember that moving industry laws protect the mover as well. Check out this article on mistakes people make when choosing a mover.

FINDING THE RIGHT MOVER

It’s the consumer’s responsibility to understand their rights, moreover, do some basic research when choosing a company. The FMCSA, moving industry laws, protect the company as much as the consumer. Google is a great tool to research complaint. Also, you should check the DOT website for real insight into a mover. The site will provide you with license information and whether or not a company is in good standing, moreover go with your gut. A simple call will give you a feeling.

If a sales rep is pushy, then walk. There is no reason why a company should use high-pressure tactics to earn your business. Moving is already stressful, and the last thing anyone wants to deal with is a rogue mover. I hope this information helps and also gives you some knowledge on the moving industry laws and how they work. We wish you the best with your move.

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General Information about International Van Lines

Thank you for visiting International Van Lines moving review page. IVL was established in the year 2000, primarily as an international moving & logistics company. In 2004 IVL purchased its first truck to focus on local moving. After rapidly growing IVL tried its hand at long-distance moving, and today they’re one of the largest private companies in the moving industry. They maintain one of the best reputations in moving and are quickly becoming a household name. Below you will find more information about International Van Lines moving reviews.

Rating & Reviews/Complaints

It’s easy for anyone to claim that they’re one of the best, but here at IVL, we can prove it. We’ve been featured in the INC500 as one of the fastest growing companies in the nation. IVL has also been mentioned in the Sun-Sentinel, USA Today and has been ranked number one by moving.co, Consumer Advocate and Consumer Affairs. Their review is based on customer feedback, online surveys, years in business and fleet size.

Complaints:

International Van Lines moving reviews are excellent; however, we still get complaints from time to time. Our complaints are less than a fraction of one percent of the moves we transport. The main complaints we deal with are delays and damages which are realistic possibilities when moving. Although they’re not a common occurrence it can happen. IVL will do everything in its power to find a solution to any problem which is why International Van Lines moving reviews are stellar.

Long-Distance Moving

International Moving

Local Moving

Meghan Heidelberg – November 22, 2024

The staff worked very hard the entire time , they were very gentle with my belongings. I would highly recommend this company.

The staff worked very hard the entire time , they were very gentle with my values. The movers were efficient and was very nice . They stayed until 10 pm helping move my large furniture. I would highly recommend this company!

Nicole – October 29, 2024

I would definitely recommend IVL to anyone moving in the country or out of the country because they are reliable, courteous and very professional!! They arrived at my home 20 mins. early and helped me get my belongings packed and ready to move. They also helped move my vehicles with no hesitation!! At first I was a little nervous being I had such a horrible experience with a different moving company!! IVL employees are amazing and I will definitely recommend them to any friends or family members who are relocating in the future!! THANKS GUYS FOR Everything!!

Ben Meredith – October 23, 2024

International Van Lines was very accommodating for my recent move. After googling Moving companies, International Van Lines came up in the search, and I thought I would give them a try.

I had a 3 bedroom home to move from Staten Island, New York to Marietta, Georgia, including Living Room set, Refrigerator and stove. The guys were very professional in their move of the 3 Bedroom, Living Room, and Kitchen sets! They had all of the moving equipment, Dollies, hand trucks, boxes, tape, etc.

My items arrived in Marietta, Georgia without any damage!

Thanks for the Very Successful Move International Van Lines! Five Stars! God Bless!

Ben Meredith, Jr – October 23, 2024

International Van Lines was very accommodating for my recent move. After googling Moving companies, International Van Lines came up in the search, and I thought I would give them a try.

I had a 3 bedroom home to move from Staten Island, New York to Marrieta, Georgia, including living room, Refrigerator, and stove. The guys were very Professional in their Total Move with the 3 Bedroom sets, Living room set, and Kitchen items. They definitely had all the equipment, shrink wrap, dollies, hand trucks, and boxes for the move.

My items arrived in Marietta, Georgia, without any damage.

Thanks International Van Lines for the Very Successful Move! Five Stars! God Bless!

Moving Industry Laws